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Privacy Policy for Your ibc003 Account

Our Privacy Policy explains how we collect, use, store and protect your account, wallet, cookie and support data when you open ibc003 in Malaysia with Touch 'n Go…

Malaysia data scopeCookie choicesWallet record carePrivacy request path

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Malaysia Data Scope and Local Law

ibc003 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy covers personal data you give us, data created when you use the account, device and cookie data, payment records, verification checks, support chats and security logs. We use these details to run your account, process wallet activity, detect account misuse, answer privacy requests and

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meet legal duties that may apply in Malaysia. When access or eligibility is discussed, it depends on local law and is available where local law permits. We do not sell your personal data. We may share limited records with payment partners, verification providers, technical vendors or
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authorities when the law requires it, and only for purposes linked to this policy.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

3 Privacy Contact Paths for Your Account

Privacy requests need a clear route, so we keep them separate from general account questions where possible. You can ask what data we hold, request corrections, raise a cookie question or ask how a wallet record is used. We may ask for account verification before changing or sharing personal data, because that protects your account from another person acting in your name.

Team online

Privacy email

Email us from the address linked to your account and include the request type, your Malaysia mobile number if used at registration, and the data concern. We reply after checking account ownership.

Account chat

Use chat after logging in when your question involves recent account activity, payment records or cookie settings. Our team can confirm the next privacy step without asking for your full password.

Wallet query route

For Touch 'n Go, GrabPay, Boost dan FPX privacy questions, give the transaction time and payment name. We use those details to trace records without exposing extra account data.

ACCOUNT CARE

6 Ways We Handle Your Data

We wrote this policy around the data we actually handle each day: account sign-ins, wallet checks, device signals, cookies, support messages and game-session records.

Account data

We collect details needed to create and run your account, such as contact data, login records and verification status. We use them for access checks, security alerts and support follow-up.

Cookie controls

Cookies help keep sessions active, remember device settings and measure page errors. You can adjust browser controls, though some account and wallet functions may need cookies to work properly.

Payment records

Touch 'n Go, GrabPay, Boost dan FPX records are kept with timestamps, payment status and account reference. We use them to trace deposits, check withdrawals and answer wallet disputes.

Security checks

We monitor sign-in patterns, device changes and unusual wallet activity to protect your account. If a risk appears, we may ask for extra verification before data or funds are changed.

Game records

Session records for titles such as Free Bet Blackjack, Caishen Riches, Football Studio and Crash X help us settle rounds, handle disputes and maintain account history tied to your play.

Retention choices

We keep data only as long as needed for account operation, legal duties, dispute handling and security checks. When records are no longer needed, we delete or anonymise them where possible.

7 Privacy Questions Before You Join

These answers explain how the Privacy Policy applies before and after you open an account. They cover access requests, corrections, cookie choices, wallet records, third-party processing and data retention. If your situation involves a specific transaction or device, include those details when you contact us so we can check the right record.

We collect account details, contact data, device signals, cookie records, wallet activity, verification status, support messages and game-session records. Each data type is used for account access, payment tracing, security checks or legal duties.

Payment records help us trace deposits and withdrawals made through Touch 'n Go, GrabPay, Boost dan FPX. They also help resolve wallet disputes, match transactions to accounts and support fraud checks.

Yes. Contact us through the privacy email or logged-in chat and describe the data you want. We may verify your account first, then provide data allowed by law and account security needs.

Send the correction request from your linked email or through logged-in chat. We may ask for supporting proof when the change affects identity, payment records, withdrawals or account access.

We share limited data with vendors that help run payments, verification, hosting, analytics, support and security. These partners receive only what is needed for their role and must handle it under privacy terms.

Retention depends on the record type, legal duties, payment dispute windows and security needs. We delete or anonymise records when they are no longer needed, unless the law requires longer storage.

Access and eligibility depend on local law and are available where local law permits. If a change affects your account, we may limit access, retain required records and explain the privacy impact where possible.

Privacy Policy for Your ibc003 Account

3 Privacy Contact Paths for Your Account

Privacy email

Account chat

Wallet query route

6 Ways We Handle Your Data

Account data

Cookie controls

Payment records

Security checks

Game records

Retention choices

7 Privacy Questions Before You Join

01 What personal data does ibc003 collect?

02 Why do you need my payment records?

03 Can I ask for a copy of my data?

04 How do I correct wrong account details?

05 Do you share my data with other companies?

06 How long do you keep my personal data?

07 Can I use the lobby if local law changes?

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